Shipping Policy

Order Processing Time

All orders are processed within 10–15 business days after receiving your order. You will receive another notification once your order has shipped.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

Indonesia: 3-4 business days
International Orders: 5-6 business days

Delivery delays can occasionally occur due to customs, weather, or courier issues.

Free Shipping

We offer free shipping on orders above USD 499.

International Shipping

We currently ship to selected countries worldwide.

International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the customer’s responsibility.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery at:

Email: lakshmiartautama@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Returns & Exchanges

For information about returns and exchanges, please visit our Return Policy page.

Contact Us

If you have any questions regarding shipping, contact us at: